Author Topic: Support Analyst  (Read 2518 times)

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Offline Learnist Careers

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Support Analyst
« on: November 20, 2010, 04:40:09 PM »

1st Line 24/7 Support Analyst - Windows Competency - Networking Technologies - Internet knowledge - Full Training provided - £18,000 to £20,000 - 24/7 based on shift rota.

Task description/List

This is an office-based role working on a 24x7 shift pattern. The 1st line 24/7 Support Engineer answers and logs technical support calls for a variety of networking and security products. Using fault trees and knowledge support materials, the First Line Engineer gathers information in conjunction with the client to investigate and isolate the fault, be it hardware and/or software, escalating faults beyond their experience or knowledge to...

Job Title                                  1st Line 24/7 Support Analyst
 Salary/rate                            £18000 - £20000/annum Benefits
 Location                                Bracknell, Berkshire
 Posted                                  Just Added!
 Agency/Employer                  Austin Fraser
Job Type                                                                     Permanent
Contract Length         
Start Date                                                                      asap
                                                                                    position filled


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« Last Edit: February 04, 2011, 10:39:44 PM by Job Hunter »

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