There will be some group exercises in the assessment centre
jobs. These could be a matter of having to speak in front of the group about who you want to most meet or where you want to most go. Then you may be asked to go out on the shop floor and sell things to customers or ask them questions. You may be asked to sell someone your favourite product.
Therefore it is very important to prepare for this. You will need to make sure that you are happy speaking in front of a group and practice this if you are not. You will also need to be familiar with the types of people that’s hop at Debenhams and what products you like. Therefore you should spend some time at a few local stores finding out more about what they sell and who they sell it to. You should be able to observe this without speaking to anyone. You may feel more comfortable finding out whether your friends and family shop there as it will give you an understanding of their customer base. It is also very important to come across as friendly and polite as well as positive. You must not be afraid to speak up even if the group you are with is large, as they need you to be able to show that you can do this.
There will also be an interview
where you will be questioned on your CV and asked about work experience. It is so important to know your CV well, so that you can answer questions about it. This may sound obvious but sometimes it may be hard to recall dates that you worked at certain places or how long for etc especially when under pressure. Make sure you read it through and can recall all of the information on it when asked.